The cancellation time for monthly licenses is one month. The cancellation time starts at the end of the calendar month during which the account was terminated.

Annual subscriptions must be canceled before the start of the new subscription period to prevent automatic renewal. If you want to cancel the annual subscription during the contract period and close your account immediately, please contact customer service. Please note that the annual subscription is billed for the entire year at the beginning of the subscription period. If the subscription is terminated before the end of the subscription period, the paid amount cannot be reduced or refunded, and interrupting the subscription during the period does not affect billing.

How can I cancel a company account?

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.