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Frequently Asked Questions

What is the Netvisor Sign forms tool?

 

With the Netvisor Sign forms tool, you can create customized forms that can easily be completed and electronically signed.

 

The completed form generates a PDF file that also includes a signature page. The signed form is a legally binding document that is electronically signed, and all completed forms are saved in the company's Documents section.

 

How long are the data entered by form fillers stored in the system?

 

Form data entered by fillers are encrypted and automatically deleted from the system 30 days after submission. Completed signed documents are stored in your Netvisor Sign archive in the folder you choose.

 

What is the difference between copying a form and sharing it as a template?

 

Copying creates a new draft within your organization and retains attached files, but clears publication details and contact information. Sharing as a template creates a public link through which any other Netvisor Sign forms user can create their own copy of the form without personal data or attachments from the original form.

 

How many files can a form filler upload, and what is the size limit?

 

A filler can upload a maximum of 9 files (PDF, PNG, JPG/JPEG). The total combined size of uploaded files, the form logo, and the fixed PDF attachment must not exceed 12 megabytes (MB).

 

Why can't I publish or unpublish a form?

 

Both publishing and unpublishing require the form to pass validation checks across all 5 steps. Ensure that all steps contain valid information (e.g., required fields, email addresses, and selection options).

 

Why doesn't the signature window open for the signer?

 

Signature authentication opens in a new browser tab. If the filler's browser has a pop-up blocker enabled, the authentication page may be blocked from opening. The browser must allow pop-ups from the domain.

 

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.

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